Individualised Living Options
Individualised Living Options (ILO) is a unique type of home and living support under the NDIS that is designed around each person’s vision for their life. Instead of following a conventional disability support model, ILO gives people the chance to choose where they live, who they live with, and the right mix of supports that make their home feel truly their own. Living supports like ILO is essential for helping people with disabilities live with dignity, independence, and choice.
ILO support is very flexible and brings together the right mix of help at home and in the community for people with disabilities. It can include daily assistance, learning new skills, building confidence, and staying connected with family, friends, neighbours, and local groups. Some people prefer living with a host in the host’s home, others choose a housemate arrangement in their own place or a shared rental. The level of support is tailored to the participants needs and goals. ILO journey of an NDIS participant happens in two stages:
Stage 1 – Exploration & Design
In Stage 1, we sit with you as your service provider to understand where and how you want to live, the skills you would like to build, and the mix of informal and paid supports that will make day-to-day life easier. Together, we prepare a clear ILO Service Proposal that records your preferences, who will provide your disability support, how monitoring will happen, and the costs for your package. You remain actively involved, and we make sure the design also fits with any disability supports you use outside the home as well. When your Exploration & Design work is complete, the Service Proposal is submitted for assessment.
Stage 2 – Supports
Once approved, we implement what was designed. As your ILO service provider, we coordinate your supports end-to-end, make sure roles and expectations are clear, and keep your arrangement working smoothly over time. We stay involved throughout your ILO journey by checking in regularly, solving problems early, and adjusting supports as your disability support needs or goals change.
ILO suits people who want choice and control over where and with whom they live, and who benefit from a personalised mix of supports rather than a rostered model. ILO funds supports, not the property itself. It doesn’t cover rent or mortgage, utilities, groceries, or payments to informal supports. If you are considering home and living support options, our team can help you compare different choice of supports available under NDIS and design an approach that fits your goals as well as NDIS funding rules. Contact us today!