Assistance with Transport
Getting to appointments, work, study, or community activities is an important part of daily life. For many people with disabilities, transport can be a major barrier to independence. NDIS Assistance with Transport makes it easier to get where you need to go safely and confidently. At West Moreton Care, we provide reliable and supportive assistance with transport services that help participants stay connected with their community and achieve their goals.
The NDIS recognises that transport is essential for independence and provides two main ways of support. The first is Transport Funding, also called Participant Transport. This funding is included in a plan if a participant cannot use public transport without significant difficulty due to disability. It helps cover essential trips to workplaces, training, therapy, or social activities using private options such as taxis, rideshare, or other transport services. As a disability service provider, [Your Organisation] assists participants in understanding their transport budget and making practical decisions on how to use it, whether the plan is self-managed, plan-managed, or NDIA-managed.
The second is Activity-Based Transport. This applies when travel occurs as part of a support session. For example, a support worker may drive a participant to the shops, a community event, or between appointments. In such cases, the worker’s time spent supporting and transporting the participant is included in the session, and reasonable non-labour costs such as tolls, parking, or per-kilometre charges may be added, always with prior agreement from the participant. Not all travel-related costs are included in NDIS funding. Public transport fares when travelling independently are not covered, nor are infrastructure expenses such as roads, stations, or general travel unrelated to disability supports. If a transport option is not funded, West Moreton provides clear advice and suggests practical alternatives so participants continue to have access to suitable disability support.
As a registered NDIS service provider, we ensure transport arrangements are clear and transparent. Participants are informed about what is covered by the plan, what falls under Activity-Based Transport, and any additional costs that may apply. These details are outlined in a service agreement to avoid unexpected charges. Invoices are provided with clear separation between support time and agreed transport costs. Guidance is also available for participants or plan managers on how transport claims are processed in the NDIS myplace portal.
Safe and reliable transport is about more than reaching a destination. For people with disabilities, transport assistance is linked to freedom, choice, and control. Access to this support means participating in education, employment, healthcare, and community life with greater confidence. Assistance with Transport ensures that people with disabilities can pursue opportunities, maintain social connections, and live with increased independence. As a disability service provider, our goal is to provide disability services that remove barriers to mobility and create opportunities for greater independence. Reach out to us today to know more!